Update as of January 1, 2024

At Wellness Centrale, we take your privacy seriously. Our Online Privacy Policy delineates the information we collect through our website, mobile applications, and all our other services (which we'll refer to as "Services"). This policy applies to all the data we collect when you use our websites or mobile applications (which we'll call the "Site") when you use our Services, or when you interact with us in any manner. We reserve the right to update this Online Privacy Policy from time to time to make sure it reflects our practices and any changes in the law.  In the event of any changes, we'll promptly display the revised version along with the date it was updated. Make sure to check back regularly to stay informed about how we handle your data and how you can protect your privacy.

Certain protected health information that you provide may be subject to safeguards detailed in Wellness Centrale’s HIPAA Notice. This notice explains exactly how we protect your health information and your rights under the law. If there are any discrepancies between the terms in this Online Privacy Policy and those in the HIPAA Notice, the provisions of the HIPAA Notice will be prioritized. Additionally, your access to and use of our Services are governed by specific terms and conditions, which you can find in our detailed Terms and Conditions. 

At Wellness Centrale, we gather the information that you willingly provide to us. This includes when you reach out via email, sign up on our Site, or provide details through our Site. The data we collect may encompass various details such as your full name, gender, email address, mailing address, phone number, company name (if applicable), date of birth, social security number (if applicable), and specific concerns or issues you're seeking assistance with. 

• When you use our Site, we collect specific details about the devices you use. This includes your device's IP address, which helps us identify your general location and unique identifiers that allow us to recognize your device. We also gather information about your browser type, language preferences, and operating system. Additionally, we track how you interact with our Services, including which pages you visit, how long you spend on them, and how frequently you access our platform. To assist in collecting this information, we may collaborate with third-party analytics providers and use technologies like cookies.

• We obtain various types of location-related data to enhance your experience with our Services. This includes your IP address and zip code, which provide general location details, as well as more precise location data derived from GPS functionality on your mobile device. With this information, we can personalize your experience by delivering location-specific content and advertising. For instance, if your IP address suggests you're in Scottsdale, Arizona, our Services may display information and advertisements tailored to that location. Your location information may be shared with our partners, vendors, or advertisers to improve this personalization. If you prefer not to share your location, you can adjust your device settings to disable location tracking. Please consult your device manufacturer's instructions for guidance on managing these settings.

• We utilize various tools to better understand our users and enhance their experience. As we integrate additional technologies, we may gather further information through alternative methods: (a) Cookies are small computer files transferred to your device containing information such as user IDs, preferences, visited pages, and activities performed while using our Services. We use cookies to enhance and customize the Services by tracking your navigation patterns, storing your authentication status to avoid re-entering your credentials, personalizing your experience with the services, utilize them for analytics and fraud prevention. We may engage in interest-based or online behavioral advertising, where some of our partners use cookies to display Wellness Centrale ads on other websites and services. These cookies may collect information like IP addresses, mobile device IDs, operating systems, browsers, web page interactions, geographic location, and demographic details. For additional information on cookies, you can visit AllAboutCookies. (b) Web Beacons (also known as clear GIFs or pixel tags) are tiny graphic image files embedded in web pages or emails. They collect anonymous data about your use of our Services, selected advertisers’ websites, emails, special promotions, or newsletters that we send. Information gathered via Web Beacons enables us to analyze usage patterns and enhance interest-based advertising. (c) Website Analytics, we may utilize third-party website analytics services to register mouse clicks, movements, scrolling activity, and text input on our website. These services help enhance the usability of our website by analyzing user behavior. Typically, they do not collect personal information unless voluntarily provided, and they do not track browsing behavior on websites not using their services. (d) Mobile Device Identifiers are data stored on your mobile device that may track the device itself, data, activities, and installed applications. Mobile Device Identifiers may collect personal information like media access control, address, location, and traffic data. They assist Wellness Centrale in gaining insights into user demographics and online behavior.  

• We may gather additional details about you from external sources, including marketers, partners, researchers, and other entities. This supplementary information may be merged with data collected directly from you and information derived from any subscriptions, products, or services we offer. 

• We may compile and/or anonymize the information acquired through our Services and alternative means to prevent individual identification. Our utilization and sharing of this anonymized and/or aggregated data are not constrained by the terms outlined in this Online Privacy Policy. Such data may be shared with third parties for various purposes, as permitted by relevant laws and regulations. 

At Wellness Centrale, we employ the information we gather for the following purposes: 

• Fulfilling specific purposes for which you provided the information.
• Enhancing your experience by informing you about products, services, and promotions we believe align with your interests.
• Providing, maintaining, improving, and expanding our Services and business operations.
• Contacting you when necessary and customizing your experience.
• Sending mobile notifications and emails featuring relevant content.
• Sharing news and information about our Services.
• Tracking and analyzing trends to better understand our user base.
• Combining information from third parties for various purposes.
• Using statistical information for commercial and marketing initiatives.
• Preventing, detecting, and investigating security breaches and fraud.
• Protecting our rights, administering our Services, and fulfilling disclosed purposes.

 Please note that we may employ third-party service providers to process and store personal information in the United States and other countries. These service providers assist us in delivering our Services effectively and securely. 

At Wellness Centrale, we may share your personal information in the following circumstances: 

• Service Providers: We share your information with service providers who assist us in providing, maintaining, and enhancing our Services. These service providers access your information to perform services on our behalf.
• Affiliates and Partners: We share your information with our affiliates and partners for the purposes outlined in this Online Privacy Policy. 
• Business Transactions: Your information may be shared in connection with any merger, sale of company assets, financing, acquisition, divestiture, or dissolution of our business, under non-disclosure and confidentiality agreements. 
• Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or governmental requests, or to enforce user agreements or policies, safeguard the security or integrity of our Services, and protect the interests of Wellness Centrale, our users, or the public from harm or illegal activities. 
• Consent: With your explicit consent, we may share your information with service providers. 
• Aggregate Data: We may also share aggregated, non-personally identifiable information with third parties. 

At Wellness Centrale, some sections or features of our Services may allow you to share information on social media platforms like Facebook, Instagram, LinkedIn, Twitter, Google+, or similar sites ("Social Media Platforms"). Please note that Wellness Centrale does not own or control these platforms. When you post information on them, it's subject to their privacy policies and legal terms, which may differ from ours. We are not responsible for the actions or policies of any Social Media Platform, nor for any consequences of sharing your information on them. 

When you provide personally identifiable information while using our Services, you may choose to receive information about our products and services. You may also opt to allow us to share your information with affiliates or partners for marketing purposes. If you opt-in, you'll receive such communications, and we'll share your information accordingly. Additionally, you can opt out of receiving marketing information or disallow the sharing of your personally identifiable information by following the opt-out link provided in our marketing emails (excluding administrative emails) or by contacting us using the information in the "Contact Us" section and let us know which options you're opting out of:

•  Receiving marketing communications.
• Allowing us to share your information with affiliates and partners for their marketing purposes.
• Allowing us to share your information through social media for their marketing purposes.

We'll make reasonable efforts to implement your requested changes promptly. However, please note that your changes will not be effective until implemented, and we're not responsible for removing your information from service provider databases if already shared. If you wish to stop receiving marketing emails, please contact these service providers directly or use their opt-out mechanisms. 

Please be aware that opting out of marketing messages does not affect important administrative messages from us, which you cannot opt out of. We reserve the right to contact former customers or users of the Services for administrative purposes or to comply with applicable laws.